Cookie Policy

Last Updated: February 13, 2026

1. Introduction

This Cookie Policy explains how FeedSense ("we", "us", or "our") uses cookies and similar technologies on our website and services. We use cookies as described in this policy. Essential cookies are necessary for the platform to function. Analytics cookies are only activated after you provide explicit consent through our cookie banner.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

3. How We Use Cookies

3.1 Essential Storage (Required)

These are necessary for the platform to function and cannot be disabled.

NameTypePurposeDuration
auth-storagelocalStorageJWT access token and user object7 days
auth-storage-refreshlocalStorageRefresh token for session renewal30 days
accessTokenCookieOAuth access token7 days
refreshTokenCookieOAuth refresh token30 days
offline_error_reportslocalStorageQueue for offline error submissionSession
feedsense-cookie-consentlocalStorageStores your cookie preferences1 year

3.2 Analytics Storage (Optional - Requires Consent)

These help us understand how you use FeedSense to improve our service. You can opt out via the cookie consent banner.

NameProviderPurposeDuration
mp_*MixpanelProduct analytics and user behavior tracking1 year
faro_*Grafana FaroApplication performance monitoring and error trackingSession

4. Managing Your Cookie Preferences

You can control your cookie preferences through:

  • The cookie consent banner that appears on your first visit
  • The "Cookie Settings" link in the footer
  • Your browser settings (see below for instructions)

5. Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. You can also visit these sites for more information:

6. Third-Party Cookies

Some of our service providers may set their own cookies. We have no control over these cookies, and they are subject to the respective provider's privacy policy.

7. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about our use of cookies: