How does pricing work?

Start with our free plan, no credit card required. You get 100 feedback per month, AI analysis, and a basic dashboard. When you're ready for more, paid plans include a 14-day trial so you can explore the full feature set before committing. Cancel anytime during the trial and pay nothing.

What happens if I go over my feedback limit?

We give you a 20% grace buffer, then let you know. Example: On the Collect plan (1,000/month), you can go up to 1,200 before we pause collection. We'll email you at 800, 1,000, and 1,200. You can upgrade anytime or wait until next month. Your existing feedback stays safe.

Can I change plans anytime?

Yes. Upgrade or downgrade anytime from your settings. We handle proration automatically - you only pay for what you use.

Can I cancel anytime?

Yes. Click "Cancel" in settings. Done. No phone calls. No "are you sure?" screens. No retention department. We'll email you a confirmation and you're done. We'll even send you an export of your data.

Pricing | Start Free, Upgrade As You Grow

Founding members · first 100

Lock in your price. Forever.

Be among the first 100 to join and your price never goes up. Whatever tier you choose, monthly or annual, it is guaranteed for the lifetime of your account.

Claim Your Founding Spot ANY PAID TIER · MONTHLY OR ANNUAL

Price lock guaranteeYour rate stays the same, no matter what pricing does later.
Priority supportA direct line to the founding team. Reply to any email.
Exclusive perksEarly features, events, and a private founding community.

Most feedback tools are built for enterprises. FeedSense is built for growing teams, with intelligence features they charge 10x more for.

FREE

$0_/month

Try FeedSense with no commitment

100 feedback per month
1 project
1 team member
Customizable in-app widget
AI sentiment & emotion labels
Basic analytics dashboard
CSV export

COLLECT

$49_/month

For teams starting to gather feedback

1,000 feedback per month
3 projects
5 team members
Everything in Free, plus:
User identification & segmentation
Release impact tracking
Slack notifications

MOST POPULARANALYZE

$149_/month

For teams that need deeper insights

5,000 feedback per month
10 projects
15 team members
Everything in Collect, plus:
Full sentiment & emotion trend charts
The Brief: AI insights with action items
Full Emotion Intelligence dashboard
Keyword trend analysis
CSV import
Auto-acknowledge emails
Close the Loop -- respond to feedback
1 source integration (Intercom or Zendesk)
Jira integration (manual ticket creation)
Priority support

ACT

$399_/month

For growing businesses that need full control

25,000 feedback per month
Unlimited projects
Unlimited team members
Everything in Analyze, plus:
Smart Alerts (sentiment drops, bugs, praise)
AI Chat -- ask questions about your feedback
All source integrations (Intercom, Zendesk, Slack)
Webhook/API ingestion
Jira Auto-Rules (auto-create tickets)
Remove FeedSense branding

ENTERPRISE

For large organizations. Custom feedback limits, custom terms, security review, and a direct line to the team.

Start free. Upgrade when you need more. No credit card required.

The market

How FeedSense Compares

Every alternative that publishes a price starts above $24,000 a year.

Feature	FeedSense ($49/mo)	Thematic ($25,000/yr)	Unwrap (from $24,000/yr)	SentiSum (from $60,000/yr)
Start without talking to sales	YES	NO	NO	NO
In-app widget that collects feedback	YES	NO	NO	NO
AI sentiment analysis	YES	YES	YES	YES
Named emotions (joy, anger, fear, …)	YES	Not published	Not published	Not published
Bug reports flagged automatically	YES	Not published	YES	Not published

Prices as published by each vendor, August 2026 · Public list prices

“Not published” means the vendor does not state this publicly, not that the product lacks it.

FeedSense automates the analysis your team does manually every week. Most teams see value in the first day.

Pricing that makes sense

Lock in your price. Forever.

How FeedSense Compares

Pricing questions, straight answers

See what the machine finds in your pile